3D SECURE: VERIFIED BY VISA AND MASTERCARD SECURE CODE

The 3D Secure service gives you added protection from fraudulent activity being conducted on your card.

What is 3D Secure?

3D Secure is a unique service offered by Visa International & Mastercard that uses personal passwords or identity information to help protect Credit card numbers against unauthorised use. Once activated your Credit card number cannot be used for online purchases at participating merchants without your personal password.

Why do I need this?

If you have a Credit Card and make purchases online, this service is designed to give you an extra level of protection against unauthorised use.

What can I do with this?

Protect your Credit Card online with a personal password
Provides an extra level of protection for online shopping
Once you activate your credit card, no one else can use your credit card number to make a purchase online at participating stores (as long as your password is secure)

Will I need to apply for a new Credit card to use it?

No, 3D Secure is designed to protect the Credit card(s) that you already have

How does 3D Secure protect my Credit card number information during activation?

Extensive precautions are taken to secure your card number, and it is only used for the purposes of providing this service. Payment card information is transmitted using a high level of encryption and is stored on our secure server behind a firewall.

Is 3D Secure easy to use?

3D Secure is quick and easy to use. When you submit an order at a participating online store, a 3D Secure window will appear. If you have not activated your credit card, simply complete the authentication information and create a password.

I share the same card number with others. How does 3D Secure work for all of us?

The password is linked to the specific Credit card during the activation process. This means that only the cardholder can use the card for online shopping. Additional family members will not be able to use the same card, as they will not have the password required for authentication.

Can I use 3D Secure from any computer?

Yes. One of the great advantages of 3D Secure is that it can work with just about any PC with an Internet connection. There is no special software to install. Once you activate your card, you simply shop as you usually do. Your Credit card number is automatically recognised at checkout. Be sure that Cookies and JavaScript are enabled and that pop-up killers are disabled on your computer.

How do I activate my card?

Click on one of these links below depending on your bank and you will be directed to the authorisation page where you can register for 3D secure / 3D Secure.

How do I know activation is secure and safe?

Personal and payment card information is transmitted using a high level of encryption (SSL), and is stored on a secure server behind a firewall to protect against unauthorised access.

What are the 3D Secure password requirements?

The password requirements are limited to between 4 and 8 characters, which may be any combination of numbers or letters.

Can I activate more than one card?

Yes, you may activate all of your Visa & Mastercard credit cards, as long as you are the primary cardholder and they are not part of the Business or Corporate Credit Card suite.

Once I activate my card, will I use my password wherever I shop?

You’ll use your 3D Secure password or OTP only at participating online stores.

Please visit the following websites for additional info on 3D Secure:

VCS
Verified by Visa
Mastercard Secure Code

Please click on the name of your bank for a fast, easy 3D secure registration:

Nedbank
ABSA
Standard Bank

FNB Customers: please contact your bank directly to register